HVAC and heating engineers lose their highest-value jobs to missed calls every single day. Turinga answers every call while you are working — triaging breakdowns, booking services, and sending you a full summary before the caller hangs up.
Average monthly revenue lost to missed calls for a sole trader HVAC engineer
Breakdown calls do not respect working hours — your AI agent answers all of them
Time from first ring to the AI agent answering — no hold music, no voicemail
Starting price per month — less than a single missed boiler replacement job
The problem
HVAC work is urgent, high-value, and intensely competitive. The engineer who answers first wins the job. Every time.
A family with no heating in January will call every number they can find until someone answers. If you are on another job and your phone rings out, that call — and that customer — goes to a competitor within seconds.
When temperatures drop, call volume spikes. You cannot physically answer every call while servicing boilers and managing multiple breakdowns. Every missed call in peak season is money you cannot get back.
Most customers need reminding to book their annual boiler service. Without an automated follow-up system, that recurring revenue sits unclaimed while your diary fills with reactive emergency work only.
How it works
We build and manage everything. You carry on working.
A 30-minute call covers your services, the brands you work with, your Gas Safe number, your typical service area, and your pricing. We train your agent to sound like a professional extension of your business.
Within days your AI call agent is live on your business number. It answers every call you miss — evenings, weekends, during a boiler replacement, during a service, when you are simply on another call.
Emergency calls trigger an immediate SMS alert to you. Routine service bookings go straight into your diary. Every caller gets a professional response and a clear next step.
On Growth and Full Stack plans, your existing customer base receives automated annual service reminders, filling your diary proactively and turning one-off jobs into recurring revenue.
Every breakdown call answered immediately, day or night, with appropriate urgency and triage.
Train your agent on common fault codes so it can log the right details before you even pick up the phone.
Automated reminders go out to your customer base at the right time each year — filling your diary without any admin.
Full call details — fault code, boiler brand, postcode, customer name — sent to your phone within seconds.
Post-job texts sent automatically to every customer. Your Gas Safe rating and Google profile build themselves.
Monthly rolling. Cancel any time. Most HVAC clients recover the cost from a single additional breakdown job in the first week.
Pricing
Every package includes onboarding, setup, and ongoing monthly support. No setup fees. No long contracts. Cancel any time.
We train your agent on the brands you service, common fault codes, and the qualifying questions that help you triage a job before arriving. It does not try to diagnose — it collects the right information so that by the time you call back, you already know what you are walking into.
Yes. Breakdown language triggers an immediate SMS alert to you so you can decide how quickly to respond. Routine service enquiries are logged normally. The agent does not treat every call the same — it responds to the urgency the customer presents with.
Yes, on Growth and Full Stack plans. We set up automated sequences that contact your existing customer base at the right time each year — by SMS and email — prompting them to book their annual service before the winter rush. This turns one-off jobs into predictable recurring revenue.
No. Your existing number stays the same. We set up call forwarding so when you are unavailable your AI agent picks up seamlessly. You control when it activates and can switch it on or off at any time.
Most engineers are up and running within two weeks. We start with a 30-minute discovery call, build and test your agent, then go live. You do not need any technical knowledge. We handle everything.
No long contracts. All Turinga plans are monthly rolling. Cancel any time. We are confident the results will speak for themselves, which is why we do not need to lock you in.
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